Regional Service Centers
OHAUS Regional Service Centers (RSC) are your source for professional, quality service on OHAUS balances and scales. Our regional centers extend the capabilities of OHAUS factory-level service out to the field to provide strategic geographic coverage throughout the U.S. Benefits to our customers include fast turnaround time, expert technical support, training, and quality system documentation.
OHAUS Regional Service Centers Offer:
• Expert repair and support for OHAUS weighing products
• Warranty and non-warranty repair of all OHAUS products by factory trained technicians using original equipment replacement parts
• An economical means of obtaining fast service throughout the U.S. and Canada
• Preventative maintenance, and calibration service, (certified and traceable)
• A loaner equipment program to eliminate downtime
• Field service
(Not all services are offered at all Regional Service Centers)
When You Need Service
OHAUS balances and scales are a critical part of your business because they ensure that your operation is conforming to quality and profitability standards. Downtime or incorrect measurements can lead to disaster. For as much as you depend on your OHAUS product to deliver quality results, you can also depend on OHAUS Regional Service to keep it in top operating condition. Contact your nearest OHAUS Regional Service Center to learn more about the services we provide.
If your balance needs to be shipped to a RSC for repair, it should be packed very carefully. The original packaging is best. Please remember the shipper is only responsible for shipping damage if they damage the product and the damage is evident on the packaging.
Poorly packaged balances can be damaged in shipping without any visible signs of damage to the packaging. Remove all removable items such as platforms, platform supports and line cords and pack them separately. Be sure to ship them with the balance.
Include your shipping and billing addresses and a daytime phone number so that we can contact you. Please include a brief description of the problem you are having or the service you want performed.
The package should be insured for the replacement value of the balance.
East Coast US
Johnson Scale & Balance Co.
Pine Brook, NJ 07058
Phone: (800) 572-2531 Ext 107 (Service Dept.)
Email: service@johnsonscale.com
Website: www.johnsonscale.net
Southeast
Wingfield Scale Company
Chattanooga, TN 37404
Phone: (800) 522-9464
Fax: (423) 698-0111
Email: info@wingfieldscale.com
Website: www.wingfieldscale.com
Central US Locations
North Central
Kennedy Scales
Coon Rapids, MN 55448
Phone: (763) 784-1022
Fax: (763) 784-1206
Email: service@kennedyscales.com
Website: www.kennedyscales.com
Mid Central
Brechbuhler
Canton, OH 44706
Phone: (800) 331-2424
Fax: (330) 453-5322
Email: canton@bscales.com
Website: www.brechbuhler.com
Central Illinois Scale Company
Decatur, IL 62526
Phone: (800) 234-5880
Email: Ohaus@ciscale.com
Website: www.centralillinoisscale.com
Data Weighing Systems
Wood Dale, IL 60191
Phone: (800) 750-6842
Email: service@DataWeigh.com
Website: www.dataweigh.com
Scales Plus
Allendale, MI 49401
Phone: (616) 622-2100
Email: service@scalesplus.com
Website: www.scalesplus.com
United Scale a Transcat Co.
New Berlin, WI 53151
Phone: (800) 236-1733
Fax: (262) 785-9754
Email: sales@unitedscale.com
Website: www.unitedscale.com
South Central
Aldinger Company
Dallas, TX 75235
Phone: (888) 822-1299
Fax: (214) 638-1750
Email: service@aldingerco.com
Website: www.aldingerco.com
West Coast US Locations
North West Coast
Quality Control Services
Portland, OR 97214
Tel: (503) 236-2712 Ext 305
Fax: (503) 235-2535
Email: repair@qc-services.com
Website: www.qc-services.com
South West Coast
Data Support Company, Inc.
Panorama City, CA 91402
Phone: (818) 988-7499
Email: service@dsctest.com
Website: www.dscbalances.com
San Diego Scale
San Diego, CA 92102
Phone: (866) 737-2253
Fax: (619) 262-6181
Email: service@sandiegoscale.com
Website: www.sandiegoscale.com
Canada
Eastern Canada
Laboratoire Dispersion, a Transcat Canada Division
9900 Chemin de la Côte-de-Liesse
Lachine, Quebec
H8T 1A1
Phone: (866) 390-5066
Email: coordination@dispersion.ca
Website: www.dispersion.ca
GENEQ inc.
Montreal, QC., Canada
H1J 1S5
Phone: (514) 354-2511 / (800) 463-4363
Fax: (514) 354-6948
E-mail: info@geneq.com
Website: www.geneq.com
Central Canada
M & L Testing Equipment, Inc.
Dundas, Ontario
L9H 7H8
Phone: (800) 263-9244
Fax: (905) 689-3978
Email: info@mltest.com
Website: www.mltest.com