Regional Service Centers

OHAUS Regional Service Centers (RSC) are your source for professional, quality service on OHAUS balances and scales. Our regional centers extend the capabilities of OHAUS factory-level service out to the field to provide strategic geographic coverage throughout the U.S. Benefits to our customers include fast turnaround time, expert technical support, training, and quality system documentation.

OHAUS Regional Service Centers Offer:

• Expert repair and support for OHAUS weighing products
• Warranty and non-warranty repair of all OHAUS products by factory trained technicians  using original equipment replacement parts
• An economical means of obtaining fast service throughout the U.S. and Canada
• Preventative maintenance, and calibration service, (certified and traceable)
• A loaner equipment program to eliminate downtime
• Field service

(Not all services are offered at all Regional Service Centers)

When You Need Service

OHAUS balances and scales are a critical part of your business because they ensure that your operation is conforming to quality and profitability standards. Downtime or incorrect measurements can lead to disaster. For as much as you depend on your OHAUS product to deliver quality results, you can also depend on OHAUS Regional Service to keep it in top operating condition. Contact your nearest OHAUS Regional Service Center to learn more about the services we provide.

If your balance needs to be shipped to a RSC for repair, it should be packed very carefully. The original packaging is best. Please remember the shipper is only responsible for shipping damage if they damage the product and the damage is evident on the packaging.

Poorly packaged balances can be damaged in shipping without any visible signs of damage to the packaging. Remove all removable items such as platforms, platform supports and line cords and pack them separately. Be sure to ship them with the balance.

Include your shipping and billing addresses and a daytime phone number so that we can contact you. Please include a brief description of the problem you are having or the service you want performed.

The package should be insured for the replacement value of the balance.

East Coast US Locations

Northeast

L.A.W Calibration, LLC
Saco, ME 04072
Phone:  (207) 229-6554 
Email: info@lawcalibration.com
Website: www.lawcalibration.com

Mid-Atlantic

Johnson Scale & Balance Co.
Pine Brook, NJ 07058
Phone:  (800) 572-2531 Ext 30 (Service Dept.)
Email: service@johnsonscale.com
Website: www.johnsonscale.net

Southeast

Wingfield Scale Company
Chattanooga, TN 37404
Phone: (800) 522-9464
Fax: (423) 698-0111
Email: Joseph@wingfieldscale.com
Website: www.wingfieldscale.com


Central US Locations

North Central

Kennedy Scales
Coon Rapids, MN 55448
Phone: (763) 784-1022
Fax: (763) 784-1206
Email: pberning@kennedyscales.com
Website: www.kennedyscales.com

Mid Central

Brechbuhler
Canton, OH 44706
Phone: (800) 331-2424
Fax: (330) 453-5322
Email: canton@bscales.com
Website: www.brechbuhler.com

Central Illinois Scale Company
Decatur, IL 62526
Phone: (800) 234-5880
Email: Ohaus@CentralillinoisScale.com
Website: www.centralillinoisscale.com

Data Weighing Systems
Wood Dale, IL 60191
Phone: (800) 750-6842
Email: Ohaus@DataWeigh.com
Website: www.dataweigh.com

M2 Scientifics
Holland, MI 49424
Phone: (616) 379-9080
Email:  sales@m2scientifics.com
Website: www.m2scientifics.com

United Scale a Transcat Co.
New Berlin, WI 53151
Phone: (800) 236-1733
Fax: (262) 785-9754
Email:  sales@unitedscale.com
Website: www.unitedscale.com

South Central

Aldinger Company
Dallas, TX 75235
Phone: (888) 822-1299
Fax: (214) 638-1750
Email: service@aldingerco.com
Website: www.aldingerco.com

West Coast US Locations

North West Coast

Quality Control Services
Portland, OR 97214
Tel: (503) 236-2712 Ext 305
Fax: (503) 235-2535
Email: repair@qc-services.com
Website: www.qc-services.com

South West Coast

San Diego Scale
San Diego, CA 92102
Phone: (866) 737-2253
Fax: (619) 262-6181
Email: Paul@SanDiegoscale.com
Website: www.sandiegoscale.com

Canada

Eastern Canada

Laboratoire Dispersion, a Transcat Canada Division
9900 Chemin de la Côte-de-Liesse
Lachine, Quebec
H8T 1A1
Phone: (866) 390-5066
Email: customercare@dispersion.ca
Website: www.dispersion.ca

Geneq Inc.
Montreal, Quebec
H1J 1S5
Phone: (800) 463-4363
Fax: (514) 354-6948
Email-French: soutieneclient@dispersion.ca
Email-English: Customercare@dispersion.ca
Website: www.geneq.com/en

Central Canada

M & L Testing Equipment, Inc.
Dundas, Ontario
L9H 7H8
Phone: (800) 263-9244
Fax: (905) 689-3978
Email: info@mltest.com
Website: www.mltest.com

 

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